Through Customers' Eyes

E.learning AgeNbr. 1/2004, December 2004Cover Story

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Through Customers' Eyes

Training comes in all flavours. It may be mandatory or voluntary. It could lead to a qualification. It could be for the learner's current job or be part of continuing professional development to provide the necessary knowledge and skills for a future post or role.

Whatever the reason, for undertaking training, none of it would get done if the learners - and the buyers of the learning - did not know that it existed and were convinced that they needed to do it.

The Inst...

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