Summary
'I think it is no accident that one of the first hosted solutions to take off in the US is a sales/CRM (customer relationship management) solution,' he says. 'Sales, CRM and SMS (service management systems) all have a remote communications element to the overall functionality and these packets are ideal for hosting as you get a double win; not only do you have the financially efficient 'pay as you go', but the added attraction of a 24/7 FT environment allowing remote communications...
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Socket to 'Em
Software as a Service (SaaS) may seem like another bit of that wonderful jargon the IT industry throws out every once in a while, but it's actually the generic term for the delivery of computing power as if it were a utility like electricity. Plug in your computer to the mains and also into the network or phone socket and away you go.
At the other end of the internet connection is a company that manages and delivers the application - you effectively rent time and space in it. And while not a new concept, it is one that in the last few years has taken off and is building up to critical mass. One analyst estimates it will be worth $11bn by 2...See the full content of this document
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