Summary
The objective of this research is to enhance the management of Production Planning and Control (PPC) by implementing Information Quality (IQ) through Automated Information Systems (AIS) between Business to Business (B2B) transactions. The contribution of this research is in applying the IQ concept to enhance PPC which can ultimately minimise risks of current and potential customer loss. The research was conducted in a textile company in Thailand. The Benefits, Costs, Risks (BCR) Analysis reveals that loss of current customers plays a more important role to the firm than loss of potential new customers. This is because the major source of income is from current customers and the major cashflow of the firm is derived from the relationships between their B2B transactions. From the findings, a number of recommendations are developed for managing PPC more effectively. A number of limitations of the study and ideas for further research are also discussed.
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Extract
Using Information Quality Techniques to Improve Production Planning and Control
Introduction
Information is one of the most powerful tools in business. In particular, Information Quality (IQ) by using computerised Automated Information Systems (AIS) must communicate with Production Planning and Control (PPC), as both are increasingly required to share the information environment. A focus on achieving a sharing of the information environment with PPC plays a pivotal role in facilitating and/or inhibiting system integration (Redman, 1992).The objective of this research is to enhance the management of PPC by implementing Information Quality (IQ) through AIS between Business to Business (B2B) transactions. The textile and garment manufacture is a foundation industry in Thailand, and this industry has become even ...See the full content of this document
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