Portrait of a Learner

E.learning AgeNbr. 2/2007, March 2007Getting Down To Business

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Summary


Organizations mature in their use of e-learning enjoy more business and staff benefits from their e-learning investment, according the Towards Maturity research. They are also more likely to cite learners as being the most significant stakeholders in influencing success as they engage in learning and apply new skills. Researchers have found that e-learning is increasingly used across most roles in an organization regardless of technology access. Over 70% are offering technology-assisted learning services to administration, customer service, professional grades, middle management and supervisor staff. Overall learners are in agreement that the technology has improved convenience, both in terms of where and when they take part in learning. The most popular subjects used by learners in a work environment were technical skills, health and safety, company-specific learning, communication skills, general IT and management skills. Generally learners wanted more visibility of their achievements and recognition that their e-learning contributed to recognized qualifications.

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Portrait of a Learner

Do we really understand the learners in our organisation and how to reach them, or do we just think we do? Organisations mature in their use of e-learning enjoy more business and staff benefits from their e-learning investment, according the Towards Maturity research1. They are also more likely to cite learners (and their line managers) as being the most significant stakeholders in influencing success as they engage in learning and app...

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