Passport to Success

E.learning AgeNbr. 8/2009, October 2009

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Summary


IPS is an executive agency of the Home Office responsible for issuing UK passports and ID cards for British and foreign nationals resident in the UK. The agency has a key role in transforming the way government interacts with UK citizens and businesses by developing common standards in identity management. LINE won the contract to design, develop and deliver a fully blended learning program to support the introduction of Authentication by Interview (AbI) -- a key element of the National identity Scheme to help combat passport fraud and identity theft. Implementing AbI Involved not only major organizational change but also a new way of working. Training was essential to the successful opening of the network. The program has been independently audited by knowledge advisors, whose report provides evidence-based research that blended learning has a positive impact on business. Identity theft is a global problem and the success of this program has consequences on an international scale.

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Extract


Passport to Success

Shortlisted for a hatful of awards, including a special mention commendation at the E-Learning Awards for Excellence in the production of learning content in 2008, a complex blended learning programme is helping the Identity & Passport Service (IPS) combat fraudulent applications.

Background

IPS is an ...

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