Is It Safe?

Service ManagementNbr. 3/2005, April 2005

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Summary


Frank used to be a field engineer maintaining mobile phone network base stations. One cold November night he was called to attend a remote site with an intermittent fault. He couldn't get close to the site by vehicle, so he parked up, got out his test kit and phone and headed for the mast. Unfortunately, some 100 yards from the road he tripped on the uneven ground. He fell, struck his head on a rock and was knocked unconscious. He wasn't found for 14 hours.

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Is It Safe?

Frank used to be a field engineer maintaining mobile phone network base stations. One cold November night he was called to attend a remote site with an intermittent fault. He couldn't get close to the site by vehicle, so he parked up, got out his test kit and phone and headed for the mast. Unfortunately, some 100 yards from the road he tripped on the uneven ground. He fell, struck his head on a rock and was knocked unconscious. He wasn't found for 14 hours. He was taken to hospital and treated for a skull fracture and hypothermia. He hasn't worked since.

Fortunately, Frank's case is not a common occurrence, but it is the sort of risk that many engineers face. And as mobile computing power increases the flexibility and capabilit...

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