Summary
Over the past two years, the BBC's intranet Gateway has been changed from broadcasting corporate communications to providing task-based tools which help people do their jobs more effectively. Learning online is no exception. Gateway's online training development team has developed its own brand of Learner Centered Design (LCD) - a development of User Centered Design for learning products. This has required structure to ensure a consistent quality, and flexibility to accommodate the BBC's different online training needs. Two case studies are persented. The first illustrates an innovative approach to health and safety training, which grew out of a learner-centered approach. The second shows how LCD was used to respond to a major compliance requirement in editorial policy training after the results of the Mutton Inquiry in 2004.
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Empowering the Learner
Over the past two years, the BBC's intranet Gateway has been changed from broadcasting corporate communications to providing task-based tools which help people do their jobs more effectively. Learning online is no exception. But with the profile raised, so are users' expectations. In response, Gateway's online training development team has developed its own brand of Learner Centred Design (LCD) - a development of User Centred Design for learning products. This has required structure to ensure a consistent quality, and flexibility to accommodate the BBC's different online train...
See the full content of this document
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