Summary
His efforts are currently being put to further good use following the purchase of Siemens by Fujitsu, following the former's change of focus from the IT market more towards that of heavy industry. The business will henceforth be known as Fujitsu Technology Solutions, but this will not affect the company's established method of providing services that includes a variety of manufacturers' product. 'We do have strategic partnerships with an awful lot of other companies,' he says.
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Customer Career
Starting his service industry career in the mid 1980s, Martin Summerhayes' career has spanned the dramatic rise in the use of technology to maximise company resources in delivering improved customer service. He has seen this used to both good and disastrous effect over the years and has learned some valuable lessons along the way. His current position involves managing strategy and business change across infrastructure services for Fuj...
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