Summary
Chris Short, MD of Concept IT, said: The break/fix market has changed significantly as businesses realise the potential of using service engineers - the face of the company - as brand ambassadors. This changing environment has resulted in employers requesting soft skills as core competencies during the interview stage, but few engineers understand what these soft skills are, let alone how they can be applied in their everyday working environment."
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Extract
Concept Rolls Out Training
Dudley-based recruitment firm Concept IT has launched a scheme to provide free customer awareness training ...
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