Summary
Leaders today face a predicament that is wider in scope and more difficult to overcome than ever before. The way leaders respond to this predicament will determine whether their organizations become market leaders, followers or failures. The predicament is not a new one. It is the same one that seems to challenge any competitive organization every five years or so: how to achieve sustainable business results while contending with accelerating, unprecedented change. The answer may lie in the choice of the improvement strategy they employ. Selecting a strategy based on quality, customer focus and waste reduction seems to be a common theme for successful organizations. This strategy provides a longer-term approach to change, and it results in sustainable change. The five phases of the road map are: 1. decide, 2. prepare, 3. launch, 4. expand, and 5. sustain.
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Extract
Breakthrough Performance: A Proven Way Out of a Recurring Predicament
Leaders today face a predicament that is wider in scope and more difficult to overcome than ever before. The way leaders respond to this predicament will determine whether their organizations become market leaders, followers or failures. The predicament I refer to is not a new one. It is the same one that seems to challenge any competitive organization every five years or so: how to achieve sustainable business results while contending with accelerating, unprecedented change.
Why is it that some leaders manage to get their organizations on a path of sustainable performance while others cannot? The answer may lie in the choice of the improvement strategy they employ. Selecting a strategy based on quality, customer focus and waste reduction seems to be a common theme for successful organizations. This strategy provides a longer-term approach to change, and it results in sustainable change.Quick fixes (6-12 months) and piecemeal approaches to making organizational changes to improve performance tend to result in isolated and tem...See the full content of this document
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