Summary
This research describes an innovative automated information system for sharing precise information between Business to Business (B2B) users in the fashion retail business. It then applies this system (AIS) to improve the quality of information in the case study company. The case study company is a medium-sized logistics enterprise that transports several categories of fashion products domestically and internationally. A Cost-Benefit analysis was conducted on the quantity and quality of shared B2B information in the case study company, using the Analytic Network Process (ANP) model. The results support the usefulness of this automated information system as a method for sharing information. Recommendations for making most effective use of the method are presented as well as several of its limitations.
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Extract
Application of an Automated Information System in a Logistics Company in Thailand: A Case Study
Introduction
It is generally agreed that Information-if it is properly developed and used-is one of the most powerful tools businesses have at their disposal. To make effective use of information - as a business tool- Automated Information Systems (AIS) are increasingly being employed to assist or help businesses share important information among themselves, to create and sustain an effective information environment. An AIS is a computerised system that controls all transactions between internal or external users of organisation via the internet or the intranet. The focus of such systems is on achieving the sharing of information among the participants in an efficient and effective manner. The present study examines the application of a specially-developed AIS in the fashion retail industry in Thailand. This is an industry in which the sharing of information plays a pivotal role. The fashion industry with its important logistics distribution aspects is one of the foundation industries in Thailand. It is an industry that has become even more important to the country str...See the full content of this document
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